terms of service

These Terms of Service govern your use of the website located at www.erynlong.com and any related services provided by Eryn Long.

By accessing or using www.erynlong.com, you agree to be bound by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these Terms of Service, you must not use or access this website or any related services provided by Eryn Long.

In these Terms, references to "we", "us" and "our" refer to Eryn Long, and references to "you" and "your" refer to any person accessing or using this website.

We reserve the right to review and amend these Terms of Service from time to time at our discretion. Any changes will be published on this page and will take effect from the date of publication, unless otherwise stated. Where changes are significant, we may take reasonable steps to bring them to your attention.

Your continued use of this website following any changes constitutes acceptance of the updated Terms of Service.

These Terms of Service should be read in conjunction with our Privacy Policy.

Limitations of Use

By using this website, you warrant that you will not:

modify, copy, reproduce, prepare derivative works of, decompile or reverse engineer any materials or software contained on this website, except where expressly permitted by law;
remove any copyright, trademark or other proprietary notices from materials appearing on this website;
reproduce, distribute, publish, transfer or otherwise make available website materials to another person, or mirror such materials on another server, without our prior written permission;
knowingly or negligently use this website or any associated services in a way that abuses, interferes with or disrupts our website, networks or services;
use this website or its associated services to transmit, publish or distribute any harassing, defamatory, indecent, obscene, fraudulent or unlawful material;
use this website or its associated services in violation of any applicable laws or regulations;
use this website in connection with sending unauthorised advertising, unsolicited commercial communications or spam;
collect, harvest or gather personal information or user data without appropriate consent or lawful authority;
use this website in a manner that infringes the privacy, intellectual property rights or other legal rights of Eryn Long or any third party;
attempt to gain unauthorised access to any part of this website, its servers, systems or associated services;
introduce viruses, malicious code or other harmful technology that may compromise the security or operation of this website.

We reserve the right to restrict or suspend access to this website where we reasonably believe these conditions have been breached.

Intellectual Property

Unless otherwise stated, all intellectual property rights in the materials contained on this website are owned by or licensed to Eryn Long and are protected by applicable copyright, trademark and other intellectual property laws.

This includes, but is not limited to, written content, photographs, images, graphics, branding, logos, designs, documents, digital resources and other creative materials appearing on this website.

You are granted permission to access and download one copy of website materials for personal, non-commercial and temporary use, provided that you do not modify the materials or remove any copyright or proprietary notices.

This permission constitutes a limited licence and does not transfer ownership of any intellectual property to you.

Unless expressly authorised by us in writing, you must not reproduce, republish, distribute, sell, commercially exploit, modify or otherwise use any website content or materials for commercial purposes.

Any unauthorised use of our intellectual property may constitute an infringement of our rights and may result in legal action.

This licence will automatically terminate if you breach any of these restrictions or these Terms of Service. We may also revoke this licence where permitted by law.

Liability

This website and its materials are provided on an "as is" and "as available" basis, subject to any rights and guarantees that cannot lawfully be excluded under applicable law.

To the extent permitted by law, Eryn Long makes no representations or warranties regarding the uninterrupted availability, accuracy, completeness or suitability of information provided on this website.

We do not guarantee that this website will always be available, uninterrupted, secure or free from errors, viruses or other harmful components. However, we will take reasonable steps to maintain the operation and security of our website.

To the maximum extent permitted by applicable law, Eryn Long will not be liable for any indirect, incidental, special or consequential loss arising from your use of, or inability to use, this website or its materials.

This may include loss of profits, revenue, business opportunities, goodwill, anticipated savings or data, to the extent such liability may lawfully be excluded.

Nothing in these Terms of Service excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law or any other applicable law that cannot lawfully be excluded, restricted or modified.

Where applicable and to the extent permitted by law, any limitation of liability in relation to services supplied by Eryn Long will be subject to the requirements and conditions of the Australian Consumer Law.

Accuracy of Materials

The materials appearing on this website are provided for general information purposes only and are not intended to constitute professional, legal, financial or other specialist advice unless expressly stated otherwise. While we make reasonable efforts to ensure that the information on this website is accurate and up to date, we do not warrant that all materials are complete, current or free from errors or omissions.

Information, opinions and resources appearing on this website should not be relied upon as a substitute for independent research, professional advice or your own judgement. Eryn Long reserves the right to make changes to website content, materials, services and information at any time without prior notice.

Website Availability and Security

We endeavour to keep this website operating efficiently and available to visitors. However, we do not guarantee uninterrupted access or that the website will always be available. Access may occasionally be suspended, restricted or interrupted for maintenance, technical updates, security reasons or circumstances beyond our reasonable control. You are responsible for ensuring that your own devices and systems have appropriate security measures in place when accessing this website.

Links to Third-Party Websites

This website may contain links to external websites, resources or services operated by third parties. Eryn Long does not control or take responsibility for the content, accuracy, privacy practices, security or availability of third-party websites. The inclusion of any external link does not imply endorsement, approval or recommendation by Eryn Long. Accessing third-party websites is entirely at your own risk. We encourage you to review the relevant terms and privacy policies of any external websites you visit.

Privacy

Your privacy is important to us. Any personal information collected through this website will be handled in accordance with our Privacy Policy and applicable Australian privacy laws. Our Privacy Policy explains what personal information we may collect, how it is used, stored and disclosed, and how you may contact us regarding your personal information.

By using this website, you acknowledge that you have had the opportunity to review our Privacy Policy.

Payments, Cancellations and Refunds

Where Eryn Long offers paid products, services, consultations, digital resources or other purchases through this website, any applicable prices, payment arrangements, delivery details and specific conditions will be communicated to you at the time of purchase or booking.

Any applicable cancellation, rescheduling or refund conditions will be provided separately where relevant.

Nothing in these Terms of Service is intended to exclude or restrict your rights under the Australian Consumer Law, including your rights to remedies where products or services fail to meet applicable consumer guarantees. Nothing in this section limits any rights you may have to a refund, replacement, repair or other remedy under applicable law.

Right to Suspend or Terminate Access

We reserve the right to suspend, restrict or terminate your access to this website or any associated services where we reasonably believe that you have breached these Terms of Service, engaged in unlawful activity or used the website in a manner that may compromise its security, operation or integrity.

Where reasonably practicable, we will provide notice of any suspension or termination. In circumstances involving serious misconduct, unlawful activity or security risks, we may suspend or terminate access immediately where reasonably necessary. Any suspension or termination will not affect rights or obligations that have already accrued or any rights that cannot lawfully be excluded.

Severance

If any provision of these Terms of Service is found to be wholly or partially void, invalid or unenforceable, that provision will be severed to the extent necessary. The remaining provisions will continue to operate to the fullest extent permitted by law.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Australian Capital Territory (ACT), Australia. You submit to the non-exclusive jurisdiction of the courts and tribunals of the Australian Capital Territory and any courts entitled to hear appeals from those courts. Nothing in these Terms of Service limits any rights or protections you may have under applicable Australian consumer protection laws, including the Australian Consumer Law, or any other mandatory laws that apply to you.

Terms of Service Updated: November 2026